Terms & Conditions For Cannins Ltd
By booking a clean from Cannins Ltd you agree to the below T&Cs. Please make sure your read them. If you have any questions please contact the office.
* Windows will be cleaned using the water fed pole system. (Unless specified, traditional in the quote)
* Standard window cleaning will not remove, paint, glue, mortar, or restore faded plastics. This would require a builders clean
* The team start work from 8am in the morning. Any times provided are an ETA and can vary.
* Payment it required by Direct Debit, Debit/Credit Card or BACS
* You don’t have to be in when your clean takes place.
* Reminder email and or SMS are sent a few days before.
* Only in extreme weather will work be rescheduled
* Window cleaning comes with a wet weather guarantee for 24 hours after the clean.
* We do clean in all weathers. Only in extreme weather will work be replanned
* Please let us know if you need to reschedule your clean with 48h notice
* A fee of 25% is charged if you cancel your scheduled clean with less than 48h notice.
* We require the area around the building to be clear of cars and large items.
* Children & pets are to kept inside while the clean is taking place
* All rubbish & mess created by the Cannins Team will removed and the working area is left clean and tidy.
* If scaffolding is required this will be delivered prior to, and collected the after the clean.
* We may require access to a standard tap water point or electric point.
* Patios/ decking areas are to be clear of pots and furniture before being cleaned. Cannins Ltd or their contractors cant take any responsibility for any items damaged as a result of an accident, if not removed from the working area.
* The team May take photos of the areas being cleaned and these May be used on social media. Please let us know if your do not want any photos taken. We do not disclose personal details of the clean.
* We do not share your personal infomation with any 3rd party. It is used with in Cannins Ltd and our associates only.
* Please make sure the area around the house is clear of any excrement. The team will Refuse to clean any windows if the is mess in the garden. Any may only clear front windows only. You will be charged for the full clean.